Investor frustrations around communication, maintenance and accounting hires Out Fast.

One of our previous owners referred us to a friend looking to make a change. After a long time working with their previous PM communication started to break down, the accounting wasn’t being done on time and maintenance frustrated a new tenant into breaking their lease.

We quickly got into position onboarding 3 properties for this client and solving a major plumbing issue that had been lagging for nearly 3 months. In addition, we got estimates and approved a $8k turnover for a home that had been sitting vacant a while. Within 2 weeks we had work starting, major repairs fixed and will begin the leasing process for the home next week.

One week into the management transition a central AC went out and we were able to get same day approval and install the next day for a resident.

The onboarding process and first few maintenance requests with a new property management company can really set the tone for the relationship.

When investors work with us we will always…

–       Keep tight financials, reported to owners twice a month, always completed on time.

–       Address maintenance and get quick approvals for large/emergency repairs that are time sensitive

–       We will always communicate in a timely manner, you would never go a week without us getting back to you with an update. Clients and residents will get same day updates or a update that we need more time but nothing that gets left in the dark.

In a challenging leasing and management time for rental properties, inflation, rent declines and other factors we have to work harder now more than ever to keep owners, residents and vendors happy! Renewals are so important and this all plays into that strategy.